Yahoo email migration optional

On Reddit there is post that says the migration to Yahoo email service is now optional.

https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar

Is this true?

If so, how does one accept this option?

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plumld

Contributor

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295 Messages

2 days ago

After how many months has Comcast said migrate or die??? Looking at the Email FAQ on Comcast's site, it now seems that it's optional, but one way:

https://www.xfinity.com/support/articles/yahoo-email-migration-overview

......

Can I continue accessing my comcast.net email on the Xfinity Email platform after I’ve accepted the Yahoo terms of service?
No. Once you accept Yahoo terms of service, Yahoo Mail will become your email provider, and you will only be able to access your comcast.net email via the Yahoo Mail platform.

Do I have to upgrade my comcast.net email account to Yahoo Mail?
No, this is an upgrade we are offering customers at no cost so they can access their email on a better platform with enhanced security, more features, and a mobile app for easy access on the go.

.....

Migrate if you want a plethora of ADs arriving in your inbox.

jl747

Contributor

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361 Messages

Thanks.

But, it does not say what happens if you don't switch.

Can you still access your email on Xfinity web mail and by using third party clients like Thunderbird or MS Office.

Says No if you switch though.

(edited)

2 days ago

Ge57u

Visitor

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6 Messages

2 days ago

The thought does occur to me that they're ambiguity may mean that - no, you don't have to "upgrade." But if you don't upgrade you'll need another new email provider which would also require a new email address, since Comcast's service is totally disappearing.

I have no idea if that is the case, but we definitely need clarification as to what does happen if you don't upgrade.

strega7

Contributor

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480 Messages

But if you don't upgrade you'll need another new email provider which would also require a new email address, since Comcast's service is totally disappearing.

I have no idea if that is the case, but we definitely need clarification as to what does happen if you don't upgrade.

That is what their FAQ used to say. (Last month.) But now that sentence has disappeared. Clarification would be useful!

2 days ago

jl747

Contributor

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361 Messages

23 hours ago

I posted this on https://forums.xfinity.com/conversations/email/yahoo-email-now-optional/696e8fbc70934d009178489d?commentId=696fb95418df686529528b69

OK.

Just got through with Chat.

At one point they said, "If you have a comcast.net email, you will need to switch to Yahoo Mail starting in June 2025."

Then after I got switched over to another person they said, "it's an option; however, I would suggest you stay with the Xfinity web services.'

Me:

So. Let me confirm this. You do not have to migrate to Yahoo. You can stay with Xfinity and not lose any web mail services. Is that correct?

Chat

Yes, you are totally correct."

I am still not convinced.

Still wish for an Xfinity Mod to chime in.

XfinityPaula

Official Employee

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1.8K Messages

4 hours ago

Hello jl747! Thank you for reaching out to us here on our Xfinity Forums for help with the migration of comcast.net email accounts to yahoo. I know this has been a bit confusing, but I have done my homework with my own comcast.net accounts and found that migrating to yahoo is not required. There are three options for your email access.

Option 1: Migrate to yahoo (FAQ's) Do I have to upgrade my comcast.net email account to Yahoo Mail?
No, this is an upgrade we are offering customers at no cost so they can access their email on a better platform with enhanced security, more features, and a mobile app for easy access on the go.

Option 2: Export your data to move to another provider

Option 3: Do nothing. If you choose to not upgrade your email you can continue to access your comcast.net email through the Xfinity mail platform.

If you wish not to migrate or change to another provider, the details we have are showing that you would do nothing and continue to access your email at xfinity.com.

Ge57u

Visitor

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6 Messages

4 hours ago

Thank you for your post XfinityPaula.

I can't afford to lose my comcast.net address, and for too many reasons it would be much better for me to remain on the Xfinity Mail platform.. So before I lose the "opportunity" to migrate my comcast.net address to the Yahoo platform Ineed to be absolutely certain the my current comcast.net address will continue to work as it is currently configued.

Are you absolutely certain, from official Comcast sources who would know, that your Option 3 above is correct?

Option 3: Do nothing. If you choose to not upgrade your email you can continue to access your comcast.net email through the Xfinity mail platform.

If you wish not to migrate or change to another provider, the details we have are showing that you would do nothing and continue to access your email at xfinity.com.

Pardon my continued skepticism, but this whole confusing rollout and changing information coming from Xfinity sources and others, does leave myself and others very confused as to what the truyth is.

jl747

Contributor

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361 Messages

3 hours ago

@XfinityPaula

I agree with @Ge57u on Option 3.

If you do not migrate it has been said that you would lose your Xfinity email address.

Then, there is Option 3 that you do not have to migrate. But, it does Not say you will NOT lose your Xfinity email account.

Will you still be able to access your Xfinity email at https://connect.xfinity.com/appsuite/ and through any Third Party email client or app.

Can not have it both ways.

Please confirm.

Email

jl747

Yahoo email migration optional

plumld

jl747

Ge57u

strega7

jl747

XfinityPaula

Ge57u

jl747

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