Xfinity comcast.net emails transition to Yahoo

Is there any way to tell when your email is set for this transition? Can we do this on our own prior to reciving the email notice? I have had this emial for over 20 years and do not like the idea of giving it up and having to go through the process of setting up a new one for all my contact, billings, etc.

Thank you

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XfinityJeniece

Official Employee

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3.3K Messages

5 days ago

Hey there, @bozmit, thanks for reaching out through Xfinity Forums regarding your email account. There is nothing you need to do until we let you know that it’s time to complete the move.

You’ll keep the features you love most about Xfinity Mail when you make the move — including your current comcast.net email address, messages, folders, and contacts.

You'll be notified 30 days in advance to move your comcast.net email account(s) to Yahoo Mail. Let us know if you have any additional questions!

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user_pw1iqq

Visitor

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1 Message

So are you saying our email address will stay the same xxxcomcast.net? When we move to Yahoo

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1 day ago

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bozmit

Regular Visitor

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10 Messages

4 days ago

So it cannot be done prior to notification from Xfinity/Comcast. Correct?

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XfinityBenny

Official Employee

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940 Messages

@bozmit Correct, the terms to agree need to be presented to your account. We will email you once the Yahoo terms of service are available for you to accept. Current Xfinity customers may also receive an SMS reminder and be notified in the Xfinity app when the Yahoo terms of service are available. Once you accept the Yahoo terms of service, you will only have access to your email through Yahoo Mail.

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4 days ago

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gwtx

Contributor

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73 Messages

@XfinityBenny Will my email attachments move to Yahoo Mail?
Yes, most email attachments will be moved to Yahoo Mail. However, email messages with attachments totaling more than 25 MB will not be moved.

If I am reading this correctly, thats 25MB per individual email and not 25MB per account?

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2 days ago

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EG

Expert

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112.1K Messages

4 days ago

Concern moved here to the E-mail help section.

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clandryjr

Visitor

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1 Message

2 days ago

I was on vacation when i received an email with a link to transfer my mail to yahoo. When I clicked the link it had expired.. what am i to do now

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Again

Expert

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32.1K Messages

@clandryjr

I am not aware that any emails have gone out to customers yet. I wouldn't worry too much at this point.

I am not a Comcast Employee.
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1 day ago

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Email

bozmit

Xfinity comcast.net emails transition to Yahoo

XfinityJeniece

user_pw1iqq

bozmit

XfinityBenny

gwtx

EG

clandryjr

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