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Thursday, May 23rd, 2024 8:26 PM

What's going on with Servicability?

What is going on? I live on [Edited: "Personal Information"] and we still cant get service. [Edited: "Personal Information"] (our neighbor) was eligible for service and they had a pending order. Claimed that Xfinity drove off from their driveway and now it says they aren't servicable online.

Official Employee

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1.1K Messages

24 days ago

That address is just too far away from the point which is 2100ft away. 

Expert

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104.1K Messages

23 days ago

The concern is not "E-mail" related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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