Visitor

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1 Message

Thursday, September 11th, 2025

Sent emails are not in Sent folder

The Sent emails have stopped showing in my Sent folder. Settings look fine, I am receiving emails, but not seeing Send replies on my phone and iPad.  I see them on the Connect Xfinity email site.

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Official Employee

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132 Messages

5 hours ago

Hi @Jgreb608, and thanks for posting your concern to the Xfinity Forums, I hope you are having a good weekend so far. As someone that sends a lot of emails for work, I know it is important for sent emails to show up in the sent folder, so you can see what you have sent. You have reached the right team that can take a look at this issue for you. You mentioned that the emails do show on the Xfinity website. Are those emails that are showing on the website emails that you have sent using the third party client?

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