5 Messages
Outlook Problems with comcast.net email address
All of a sudden I can't get email using Outlook. I can use Webmail, and it's working on my phone. This is O365, everything is fully patched and non-comcast.net emails work. I've tried using my desktop at home, and a laptop elsewhere; same problem on both machines. Deleted Outlook Profile and tried to re-add a new profile, using the correct imap.comcast.net manual settings. When I use SSL/TLS it immediately returns a credentials error; when I use STARTTLS it hangs for a while before erroring out. In the beginning I was receiving an error "The name cannot be matched to a name in the address list" trying to setup the account in Outlook but I'm not getting that anymore. I've tried checking/unchecking the "Allow unsecure applications" option (currently checked to allow) and disabling 2-factor authentication (currently off but I'd like to re-enable as soon as I get past this).
This has to be related to the specific account/email address but I can't figure out how to fix it .... assistance appreciated.



No Responses!