Good morning @user_9x78ni, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. As someone that uses email for work and personal use, I can understand the frustration when there are email issues, but you have come to the right place for assistance. When you say you cannot get to your email, are you trying to access the email on the Xfinity website? Are you getting any kind of error?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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mann0123 Hi there! Are you still having issues accessing your email? Please make sure to use the link provided in our previous response.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
that link you keep sending to everyone doesn't work. It brings you to a comcast company site. Total [Edited: "Profanity"]!!
Which link? The one I posted for connect.xfinity.com? It should be sending you to email, unless you're a new customer and then you won't have a comcast.net email account that that link would point to. If that's the case, you would need to get an email address elsewhere.
If you've transitioned to Yahoo! Mail, then you wouldn't see the webpage that link points to.
If you tell us what you're looking for, however, we might be able to help you, but leave your profanity at home, please. 😉
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Thank you for reaching out. We apologize for any inconvenience you experienced while trying to access your email. The information provided by @Again is a helpful resource for accessing your email.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityJeff
Official Employee
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1.1K Messages
4 months ago
Good morning @user_9x78ni, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. As someone that uses email for work and personal use, I can understand the frustration when there are email issues, but you have come to the right place for assistance. When you say you cannot get to your email, are you trying to access the email on the Xfinity website? Are you getting any kind of error?
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user_nttidd
Visitor
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1 Message
21 days ago
that link you keep sending to everyone doesn't work. It brings you to a comcast company site. Total [Edited: "Profanity"]!!
(edited)
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