Visitor
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1 Message
images in emails
I have not been able to see images in random emails for the last month or so. All the messages I read on the forum are from a year ago and state that it is a chrome issue. I changed browsers and it is a problem there as well. That says to me that it is a Comcast issue then. Please fix this.
XfinityAirelle
Official Employee
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3.3K Messages
4 years ago
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kb66
Frequent Visitor
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6 Messages
4 years ago
I am also having this problem. Images are not showing - just an icon
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TonyDetroit
Visitor
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2 Messages
4 years ago
I am also experiencing images not appearing in my emails on my laptop computer. This is a recent development. I am using Google Chrome and the "show images" box is checked in the Security setting. When opening the email messages, the image appears for a fraction of a section and then is replaced with the image icon. There is no "Show image" line anywhere in the message. Right-clicking on the image icon brings a drop down menu with the options of "show image" (clicking does nothing) and "show image in another tab" (the tab opens but only reloads the same message and image icon in another tab). I opened the same message on the Xfinity mail app in my Android phone and the "show image" line appears, and clicking on it does show the image on the phone. My OS is Windows 11.
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user_5de901
Visitor
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1 Message
4 years ago
I started noticing images were not loading a few "Windows 11 updates" ago. It happens in Microsoft EDGE & CHROME & after the last update it got worse(more emails images not loading.
Maybe if we could get Xfinity support to contact Microsoft to see if there security changes effected their emails.
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