email images

Hey there, @cyndiman1! Thank you for bringing this to our attention through our Forums! I understand you've been experiencing some buffering issues, when trying to view images within your emails, and I can most certainly understand the inconvenience behind this. Rest assured; you're with the pros, and our Digital Care Team of corporate experts are here, every step of the way!

Have you performed any troubleshooting steps, in an effort to reset the network settings on your device? Are you experiencing the same issues on any other devices, or just your desktop? Thank you in advance, and I look forward to speaking with you, and finding the solution for this! 

@XfinityAshley wrote: "... send us a direct message with your full name (and the account holder's name if different from you) and the numbers associated with your service address ..."

@cyndiman1 wrote: "... I keep marking emails as spam and have to remove others that are not spam. I keep having to do it for the same emails, over and over. ..."

To move spam that Comcast doesn't catch, see https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience, especially "Set Up Email Filters" about halfway down the page. Note that email filters only operate on messages delivered to the the Inbox and only as they are being delivered, and that filters can't be used to move messages from Spam back to Inbox.

To prevent mail from senders you specify from being filtered see https://forums.xfinity.com/conversations/email/how-to-prevent-email-from-going-to-the-spam-folder/602dafffc5375f08cd1ec7b9.