2 Messages

Thursday, August 17th, 2023

Closed

idm.xfinity.com has revoked certificate preventing me from logging into my account, How can I get this fixed

I am not able to login to my account due to my security software detecting the revoked certificate.
Here is part of the report from SSLLabs.

SSL Report:  idm.xfinity.com  (2001:558:feed:dc:0:0:0:18)
Assessed on:  Wed, 16 Aug 2023 18:55:48 UTC |  Clear cache

Summary
Overall Rating
F
0
20
40
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100
Certificate
 
Protocol Support
 
Key Exchange
 
Cipher Strength
 

Visit our  documentation page for more information, configuration guides, and books. Known issues are documented  here.
This server's certificate is not trusted, see  below for details.
Certificate #1: RSA 2048 bits (SHA256withRSA)
Server Key and Certificate #1
Subject *.identity.xfinity.com
Fingerprint SHA256: fbaae4bb73ed1078a0cbcc1fdd85bd44de7c9270b3bc0fb9e636fa615db3a90b
Pin SHA256: ccaLrMZ1T2jQh1ok0dqhUVuz0FzM1g2bPmUTBlbhzMk=
Common names *.identity.xfinity.com
Alternative names *.identity.xfinity.com activate.courtesyflex.xfinity.com care-portal-dev.xfinity.com care-portal-qa.xfinity.com care-portal-st.xfinity.com care-portal.xfinity.com courtesyflex.xfinity.com developers-st.xfinity.com developers.xfinity.com idm-dev.xfinity.com idm-qa.xfinity.com idm-st.xfinity.com idm.xfinity.com idp-dev.comcast.net idp-qa4.comcast.net idp-st.comcast.net idp.comcast.net login-dev.xfinity.com login-qa.xfinity.com login-st.xfinity.com login.comcast.net login.xfinity.com oauth-dev.xfinity.com oauth-qa.xfinity.com oauth-st.xfinity.com oauth.xfinity.com rest-dev.auth.xfinity.com rest-qa.auth.xfinity.com rest-st.auth.xfinity.com rest.auth.xfinity.com security-console-dev.aws-np.identity.xfinity.com security-console-qa.aws-np.identity.xfinity.com security-console-st.aws.identity.xfinity.com security-console.aws-np.identity.xfinity.com security-console.aws.identity.xfinity.com tve-dev.auth.xfinity.com tve-qa.auth.xfinity.com tve-st.auth.xfinity.com tve.auth.xfinity.com wifi-dev.auth.xfinity.com wifi-qa.auth.xfinity.com wifi-st.auth.xfinity.com wifi.auth.xfinity.com xdn-dev.xfinity.com xdn-qa.xfinity.com xdn-qa4.xfinity.com xdn-st.xfinity.com xdn.xfinity.com xtv-pil-dev.xfinity.com xtv-pil-qa.xfinity.com xtv-pil-st.xfinity.com xtv-pil.xfinity.com
Serial Number 008c2dd172dca7b3f46060cae1f1e034a2
Valid from Fri, 19 Aug 2022 00:00:00 UTC
Valid until Sat, 19 Aug 2023 23:59:59 UTC (expires in 2 days, 23 hours)
Key RSA 2048 bits (e 65537)
Weak key (Debian) No
Issuer COMODO RSA Organization Validation Secure Server CA
AIA: http://crt.comodoca.com/COMODORSAOrganizationValidationSecureServerCA.crt
Signature algorithm SHA256withRSA
Extended Validation No
Certificate Transparency Yes (certificate)
OCSP Must Staple No
Revocation information CRL, OCSP
CRL: http://crl.comodoca.com/COMODORSAOrganizationValidationSecureServerCA.crl
OCSP: http://ocsp.comodoca.com
Revocation status Revoked   INSECURE
DNS CAA No (more info)
Trusted No   NOT TRUSTED (Why?)
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