how to get away from yahoo I hate yahoo

I migrated to yahoo mail and all I can say is that my Comcast email was much better.  Yahoo mail is terrible.  Don't need the ads.  This migration may just give me another reason to ditch Comcast. I wish i could go back to Comcast email but i suppose they are eventually getting rid of it and dumping us off onto a lesser product designed to save Comcast money.

@martyzl We appreciate your feedback. Our Xfinity App has a tab where you can share as much as you like. We are sorry to hear that you've had this experience with Yahoo. Have you reached out to them for support on the issues you're experiencing? I have a link https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html? with some frequently asked questions as well as a welcome link with info for support https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cueGZpbml0eS5jb20v&guce_referrer_sig=AQAAAJcvzzFAhQFoqNkh6mMru_nEnylKgTf4WRaFPX7BN6SdQamrx_DRImdnvRK-5EOqLzjuMS4CW78MVXuf87WzkKtsHcnNUOjIN4tmhDBBrMMi93vLiZ30hEkRygUntj6-8RSs42SCw3e7zTTH9zo6Kh5uMqnzndGbIX23GY9UVObq  

@XfinityKei​ They can't solve my issues.  Drop the ads and I don't want to have to pay to be ad free.  Comcast email had no ads. Plus, the additional storage again comes at a cost.  That was not the promise made by Comcast.  Truth is, Comcast email was a superior product, and I would love to know the real reason you are dumping it. Somehow, I think it has to do with $$$.

@martyzl  I'm so sorry about this experience. I am not a fan of ads myself. I will certainly share your feedback as well. My apologies as once you migrate to yahoo we do not have the ability to bring it back or troubleshoot yahoo mail platform. 

Sorry to hear the Yahoo transition for your email isn't working the way you need it to camicrist_7557. If there are any specific issues you're having or feedback you have, we're here for you! Please don't hesitate to let us know how we can help.

@camicrist_7557​ 

You are not alone.  Many people are going to leave Comcast due to this poor merger procedures. I have used Yahoo as a secondary email for year and it is a magnet for Spam.

I also have a yahoo acct that I use to catch spam and have hesitated to migrate from Comcast as 'dictated' and now I am really concerned and scared to migrate. As someone else said we also pay $300 a month and at least Comcast email has spam filters but Yahoo filters are a joke and we should NOT have to pay for the version without spam UNLESS Comcast pays for it which sounds viable to me.

Is there a way that I can get rid of Yahoo and go back to my original Xfinity email address?

@barbara43​

Is there a way that I can get rid of Yahoo and go back to my original Xfinity email address?

I'm sorry, but once you migrate you can't go back.  Is your main complaint the ads?

That is not an acceptable answer. We pay Xfinity over $300 per month and you no longer take responsibilty for anything. If we have a problem you tell us to go to the outsourced vender. If we have to go to them for support and thru charge us an additional fee, why do we need you? Your company and service is not what i t used to be. I hate Yahoo! My email is almost 40 years old and is embedded in my digital life and your new business plan has me crashed!

@user_7sofd1​

That is not an acceptable answer. We pay Xfinity over $300 per month and you no longer take responsibilty for anything. If we have a problem you tell us to go to the outsourced vender. If we have to go to them for support and thru charge us an additional fee, why do we need you? Your company and service is not what i t used to be. I hate Yahoo! My email is almost 40 years old and is embedded in my digital life and your new business plan has me crashed!

I suggest using an email client/program/app like Outlook, Thunderbird, Apple/MacMail, or any other free email apps out there to get your email.  I use Thunderbird and although I haven't transitioned my comcast.net email yet, I do have a yahoo.com email address I download to Thunderbird.

And, FWIW, both Spectrum and Cox have transitioned their email accounts to Yahoo! Mail.

I am really mad!!! I am getting the same ads that you cannot delete them unless I pay. I have paid comcast over 30 years and cannot understand how they think this is a good financial move. I am [Edited: "Personal Information"]. Now maybe I won’t get a message saying to post things without names instead of anonymous. HELP!!!!!!!!!

@XfinityBrianH​ Can I use another email client after I just made the switch to yahoo? I find more spam and the requirement to upgrade and pay to get rid of ads is not a positive! If I can't switch back, you should have made this abundantly clear in the conversion message and give us a heads up about the drawbacks. I am a 30 year comcast email user and I find this unbelievable.

@user_66489d  Can I use another email client after I just made the switch to yahoo? I find more spam and the requirement to upgrade and pay to get rid of ads is not a positive! If I can't switch back, you should have made this abundantly clear in the conversion message and give us a heads up about the drawbacks. I am a 30 year comcast email user and I find this unbelievable.

Yes, you can use any email client you like.  I use Thunderbird so I never see the ads, but I also use an ad blocker in Firefox for yahoo mail.

@user_91f837​

I just migrated and hate this format!I It is so cluttered and messy! I don't want to keep! I hate gmail too it's just like this! It's so bad

So, use a third party email app of your choice.  I use Thunderbird and like it.  Do a search for free email apps and look at the results and choose one you might like.