Good morning user_3d0d8o thank you so much for taking the time to reach out regarding your emails after the computer update! Are you accessing your Xfinity email via xfinity.com, or via a third-party server, such as Outlook?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_khg1lb Thank you for letting us know you are not getting all your emails. Could you tell us how you are attempting to access your Xfinity email? Are you accessing your email directly from our email home page or using a third-party platform?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Greetings, @user_j3xj5n! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your email account. You have definitely come to the right place for assistance.
Were you able to get in through the link that @Latoque shared (https://www.xfinity.com/email)? Please let us know if you are still experiencing issues.
@user_o27fmz Thank you for making us aware that you're having issues connecting to your email via Forums. Are you using a third party email service like Outlook or are you using our website?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello, user_6190u2! I am sorry to hear you are not able to get into your email box. We will get this figured out! Are you signing in at the Xfinity email website, https://www.xfinity.com/email? Do you see a certain error message come up or what happens when you try to access the box?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_3d0d8o
Visitor
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1 Message
5 days ago
i updated computer and now can not get into my comcast email. what do i do
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Latoque
Expert
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29.7K Messages
5 days ago
@user_3d0d8o
@user_j3xj5n
Are you using a client of some kind on the computer? Or only the webmail UI and a browser? Try signing in at--------------
https://www.xfinity.com/email
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user_khg1lb
Visitor
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1 Message
5 days ago
Not able to get all of my emails
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XfinityJamesC
Official Employee
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2.2K Messages
5 days ago
Greetings, @user_j3xj5n! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your email account. You have definitely come to the right place for assistance.
Were you able to get in through the link that @Latoque shared (https://www.xfinity.com/email)? Please let us know if you are still experiencing issues.
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user_o27fmz
Visitor
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2 Messages
5 days ago
As usual the connections to get my email and your [Edited: "Language"] web designs have me blocked.
(edited)
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user_6190u2
Visitor
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1 Message
2 days ago
why cant I get into my email????!!!!!!!!!
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janetreddy
Visitor
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1 Message
2 days ago
My email isn’t coming in
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user_6393b5
Visitor
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1 Message
1 day ago
I have been having trouble as well.
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