5 Messages
Emails sent to any comcast.net email is being rejected
Today I was informed that someone tried sending me an email to my comcast.net and they got a rejected email message. I then tried sending emails to multiple comcast.net emails right now from various domain emails and gmail, outlook etc and they all get rejected back immediately to the sending email address.
Your message was rejected by the recipient email server. Please check the recipient's email address and try resending your message, or contact the recipient directly. For more tips to help resolve this issue, see DSN code 5.1.0 in Exchange Online - Office 365. If the problem continues, contact your email admin.
resimta-h1p-037584.sys.comcast.net gave this error:
<email removed> sender rejected
Is there a Comcast outage?
Accepted Solution
XfinityKatie
Official Employee
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744 Messages
7 months ago
Hello @kilthro thank you for taking the time to make this post to share your experience to bring this to our attention! We want to ensure this is working as you need! I checked our current known issues and I am not seeing anything posted for email issues. I did see you mentioned below that you got an email to go through. Is everything working as it should for you now, or are there still some emails that are not going through successfully?
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faithbur
Visitor
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14 Messages
7 months ago
I am experiencing the same issue. Tried sending from various domains including my work email.
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kilthro
5 Messages
7 months ago
I just got an email to go through. Maybe now its resolved or being corrected.. It's definitely a Comcast server-side issue.
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Jbeadel
New Poster
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3 Messages
7 months ago
Only email at exfinity.com seems to be working. No Apple devices and outlook are updating.
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user_illeuq
3 Messages
7 months ago
I am having the same problem. Some emails that are being sent to me are being rejected by Comcast with the 5.1.0 error message (server rejected). Not every email, just a few with attachments or links. This has happened twice in the past days, not both at the same time. I read that there should be a link in the rejected email that the sender can click to resolve. But there is no link. t appears this is a Comcast issue where they have decided some emails could be spam. Comcast, how do I resolve?
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ked6
Visitor
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1 Message
7 months ago
This is the message I have been getting for days. Any help would be appreciated
Your message wasn't delivered because the recipient's email provider rejected it.
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bradweeden
1 Message
7 months ago
Same issue. Some email sent to my @comcast.net address is rejected. I get letters from businesses (e.g., my bank) saying things like "We tried to email you, but it didn't go through."
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eveeveve
1 Message
7 months ago
I send email blasts through email software Iterable. For the past several weeks, comcast.net emails have been bouncing. Just since yesterday, I can track 1500 bounces. @XfinityAlex can you help me get my domain un-blocked? Our comcast clients are emailing us, upset that they aren't getting our emails.
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user_8s3qrz
7 Messages
6 months ago
Legit emails are being rejected but yet SPAM is getting through. How can I check what is being rejected? It is various people/businesses.
Your message to <xxx> was automatically rejected:
unwanted
Can't do a live aent chat, the IT Assistant won't pass it through.
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ywray
Visitor
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4 Messages
5 months ago
All our sent emails to the users under "comcast.net" get bounced back!
I have an identical issue. Whenever I try to send any emails to the comcast.net email address! I got the "resimta-h2p-561953.sys.comcast.net rejected your message to the following email addresses"
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jskcrozet
New Poster
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4 Messages
3 months ago
Happening again. My gmail address is being rejected by my wife's comcast account (several attempts). It also happens when I try to send messages to my own comcast account from gmail. Something appears broken with Comcast email servers again.
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user_w8zti8
1 Message
3 months ago
I am also hearing from friends that emails sent to my comcast.net account are "message blocked" with technical information that "the response form the remote service was: 530 5.1.0 sender rejected" any ideas what to do?
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kilthro
5 Messages
3 months ago
I am getting messages blocked if I send them from my gmail accounts to my comcast.net addresses.
Your message to ........................has been blocked. See technical details below for more information.
The response from the remote server was:
530 5.1.0 <@gmail.com>sender rejected0
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scottndsky
Visitor
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1 Message
3 months ago
Having the same problem here. Any gmail.com addresses is getting blocked by my comcast.net email addresses. Bounce message reads:
Message blocked
The response from the remote server was:
530 5.1.0 <xxxxxxxx@gmail.com> sender rejected
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Rick441
Contributor
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67 Messages
3 months ago
Same happening here now. Email sent from any of my Gmail.com accounts to any of my Comcast.net accounts are being rejected by Comcast's servers and bouncing back to Gmail. Error is:
The response from the remote server was:
530 5.1.0 <@gmail.com>sender rejected
Mail sent from my Yahoo email to Comcast is going through normally.
This is a problem that needs to be addressed with priority. In fact, I have long had one of my Gmail accounts set to forward a copy of *every* email to one of my Comcast accounts. That normally works fine, but right now all of the forwarded emails are being rejected by Comcast Mail.
Thanks.
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