Dharinen's profile

Visitor

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1 Message

Wednesday, March 12th, 2025 12:56 AM

emails not loading

Hello-

My emails either don't load the content or take forever to load (minutes) when using the mail app on my iphone, or trying to connect to xfinitiy's webmail via my laptop. My husband is having the same issue. This happens when we are on our home network, but also on cellular or other wifi locations. Any reason why this happens?

Contributor

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21 Messages

1 day ago

Not loading on my laptop neither.

Contributor

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21 Messages

And the check status for email page won't load too.

Contributor

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17 Messages

1 day ago

My mail is down as well. It just times out.

Contributor

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21 Messages

1 day ago

My inbox just loaded, but none of the folder contents are visible.  I'm assuming they are having server problems and it appears they are working on it. 

Regular Visitor

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16 Messages

1 day ago

It's not just phones or MAC mail or whatever...I am on my computer and the E-mails won't load in mac mail, nor their website or anything. I finally got 2 errors in the last 5 minutes:

Error

Unable to connect to mail server. Possible reasons: The mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes.

Error
The connection to remote server imap-central.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later.

I'm having the same issue, getting the same error messages. Tried to access on different devices, nothing. Intermittently I'll be able to access previous emails in one of my folders but can't see anything else, then it will all disappear again.

Contributor

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21 Messages

1 day ago

It's getting better!  Folder contents are now loading.

Regular Visitor

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16 Messages

23 hours ago

Yes! I saw your messages and double checked - it's up and running for me.

P.S. I don't know if you guys saw it or are even in the IL region, but I saw a message that they will be doing maintenance on 3/13/25

(edited)

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