Email link from homepage simply redirects back to homepage
I'm unable to view my xfinity email. If I click the email link from xfinity.com, after briefly showing an Appsuite page I am then redirected back to the homepage. This happens across multiple different browsers on laptop & phone(Chrome, Firefox, DuckDuckGo). A different account on the same devices is able to view webmail, just one account I am having issues displaying webmail for several days. I can access email via a 3rd party app on phone but not on browser via webmail icon on my.xfinity.com or using link https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX
Any help would be appreciated.