Email Inbox

So I am trying to reach my email inbox to view my mail, the only problem is when trying to click on the link that says "check email" under the top right menu dropdown, or no matter what address I go to after I sign in it brings me to this page "https://www.xfinity.com/support/articles/account-email-information" everytime. I tried using my iPhone mail app and that says my password is incorrect when signing into the email servers, I'm getting really [EDITED: Language] exhausted trying to get into my email, I lost the ability to check my email since about 2021 because having 2step authentication hooked to your phone number you no longer own makes it a huge problem when you guys require a password reset when I haven't put in a new number or updated my recovery email because of the same problem. There are some really important emails I desperately need to get into. And when your AI assistant is too stupid to not do something it says it's doing like saying it's getting me a live agent and just sitting there asking if I need help with anything else. Please! Update your ai assistant to something smarter than a 4year old 4chan bot. I'm going to post the transcript of my interaction with it as well so you might be able to understand my frustration.

Thank you for your assistance ahead of time.

Sincerely D

[Removed Personal Information - Chat Transcript and Profanity]