If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am not able to retrieve my comcast.net email in yahoo.
Have you migrated to Yahoo! Mail by invitation? Did you accept their Terms of Service and Privacy Policy?
What error[s] are you getting?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Thanks for your comment, user_44ddpz. I see @Again asked some questions to start with. Can you answer those questions for us?
Thanks for your support, Again!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
I cannot locate the icon I clicked on to access my Xfinity E-mail. I didn't need to put in a username or password or type in my e-mail address. How can I get into my
https://mail.yahoo.com <----- try here if you have transitioned to Yahoo! Mail. You would need to log in with the @comcast.net credentials you set up when you transitioned.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
@user_crqfz0 Did the information from @Again assist you with locating and accessing your email?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
I cannot log into my email. please help. Tried updating but nothing ?????
We can't help you unless you give us more details.
How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
Are you getting any error messages, and if so what are they?
If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Thank you for reaching out to us here. If you are still having issues with the email we will be happy to assist you from here. The questions that @Again asked would be the information we need to proceed from our end.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
We can't help you unless you give us more details.
How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
Are you getting any error messages, and if so what are they?
If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
I updated to yahoo mail and everything was great. Then for what ever reason I couldn't get to my regular comcast format for my email. Now I have yahoo format which I hate and do not have a clue why. When I sign into yahoo under my comcast email, I get the yahoo format. I want my comcast email format back.
I updated to yahoo mail and everything was great. Then for what ever reason I couldn't get to my regular comcast format for my email. Now I have yahoo format which I hate and do not have a clue why. When I sign into yahoo under my comcast email, I get the yahoo format. I want my comcast email format back.
I haven't migrated yet, so I really can't help too much, but I think there is a way to choose how you view your mail. Check the settings on the side [not looking at my non-comcast yahoo account].
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
@user_gnqvgi Are you getting an error when you try to log in? Are you logging in on the website or a 3rd party mail client?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
user_gychad Have you transitioned to Yahoo already or no? Our expert @Again provided two links to choose from depending on rather you transitioned to Yahoo or not.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
We can't help you unless you give us more details.
How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
Are you getting any error messages, and if so what are they?
If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Hello, @user_oiwb18! Could you please provide more details as @Again mentioned, so we can assist?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
It's really frustrating not being able to get into my Comcast email!! What are we supposed to do? The note says our email address will remain the same but apparently NOT. I'd like to at least be able to send an email to my contacts with a new YAHOO email address!!!
I'm very frustrated as cannot get into my [Edited: "Personal Information"] email!! I've been with Comcast for years and was upset to find out it's going to Yahoo! Didn't get enough notice to send to all my contacts that this email will not work anymore. I'll use my g-mail one to notify everyone and notify them that I'll be using g-mail from now on and NOT to respond to anything that comes through Yahoo as I won't see it. I'll do that this evening when I get home as it EXTREMELY FRUSTRATING NOT BEING ABLE TO USE MY COMCAST EMAIL WHICH IT STATED WOULD N O T CHANGE ONCE YOU MOVED ME TO YAHOO! If I'd wanted Yahoo, I'd have gotten one....do NOT want it and hope I can get enough people and my credit cards, etc. to the gmail one.
If you have made the actual transition to Yahoo, you keep the @comcast.net email address. There should be no need to notify anyone of any change. So, did you get the invitation email from Comcast already and make the change?
user_sdh7bf
Visitor
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1 Message
2 months ago
Unable to access my email!
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user_44ddpz
Visitor
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1 Message
1 month ago
I am not able to retrieve my comcast.net email in yahoo.
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user_crqfz0
Visitor
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2 Messages
20 days ago
I cannot locate the icon I clicked on to access my Xfinity E-mail. I didn't need to put in a username or password or type in my e-mail address. How can I get into my
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user_crqfz0
Visitor
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2 Messages
20 days ago
why can I not access my e-mail account? please give me a web site address that I can click on to get into my xfinity 3-mail address.
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user_rf8nx6
Visitor
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1 Message
14 days ago
I cannot log into my email. please help. Tried updating but nothing ?????
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user_gnqvgi
Visitor
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3 Messages
10 days ago
cant access my email
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user_479abe
Visitor
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1 Message
10 days ago
just registered on this computer
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user_gnqvgi
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3 Messages
8 days ago
cant get online to my [Edited: "Personal Information"]
(edited)
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user_gychad
Visitor
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1 Message
6 days ago
Im trying to recover the email [Edited: "Personal Information”]
(edited)
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user_oiwb18
Visitor
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1 Message
5 days ago
I can not check my E-mail. [Edited: "Personal Information”]
(edited)
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user_c313ts
Visitor
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2 Messages
4 days ago
It's really frustrating not being able to get into my Comcast email!! What are we supposed to do? The note says our email address will remain the same but apparently NOT. I'd like to at least be able to send an email to my contacts with a new YAHOO email address!!!
2
0
user_c313ts
Visitor
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2 Messages
4 days ago
I'm very frustrated as cannot get into my [Edited: "Personal Information"] email!! I've been with Comcast for years and was upset to find out it's going to Yahoo! Didn't get enough notice to send to all my contacts that this email will not work anymore. I'll use my g-mail one to notify everyone and notify them that I'll be using g-mail from now on and NOT to respond to anything that comes through Yahoo as I won't see it. I'll do that this evening when I get home as it EXTREMELY FRUSTRATING NOT BEING ABLE TO USE MY COMCAST EMAIL WHICH IT STATED WOULD N O T CHANGE ONCE YOU MOVED ME TO YAHOO! If I'd wanted Yahoo, I'd have gotten one....do NOT want it and hope I can get enough people and my credit cards, etc. to the gmail one.
(edited)
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Latoque
Expert
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30K Messages
4 days ago
@user_c313ts
If you have made the actual transition to Yahoo, you keep the @comcast.net email address. There should be no need to notify anyone of any change. So, did you get the invitation email from Comcast already and make the change?
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