user_w2av8q You can always access your Xfinity email directly from the home page here! If you are having issues with logging in, please let me know what error you are running into so we can get you taken care of!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_9wrcsw No need to search once you log in, just use the profile Icon, and there is an email option in the fly-out box that appears.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thank you for reaching out to our team here. I will be happy to assist you with any email issue from here. Are you running into that problem on the Xfinity site or through a third party provider like Outlook?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
SusieMarty Hi, and thank you for reaching out! I understand, we all want to be more organized. To do something like that, you'd want to navigate, and make those changes directly online. After you've made those changes, it will be reflected on your phone.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi user_dl17sq! Thanks for taking the time to reach out on our Xfinity Forum regarding this email concern. My team is here to help! For troubleshooting purposes, how are you trying to access your email? Via the web portal [connect.xfinity.com] or through a third-party app?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for reaching out to us, we do apologize for any inconvenience you're having access in your e-mail through a third party program. This link https://www.xfinity.com/support/articles/third-party-email-access has great information on how to turn your access on.
I would recommend that you double check to make sure you can sign into your xfinity account via https://login.xfinity.com/login and then go back into your outlook account and make sure you call your information is updated to sync up with your xfinity account
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for that information, @eschafft. Are you getting a specific error message?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Good afternoon user_etrgc3. I definitely understand the importance of being able to access your email, and I would be more than happy to assist you further. I do have a couple of questions to better understand the situation. Are you having trouble accessing your Comcast email directly on our site, xfinity.com? Or are you experiencing issues when using a 3rd-party application like Outlook or Mail clients for mobile phones? What error message are you receiving?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Has my Comcast.net address been changed to [Edited: "Personal Information"]? I show no emails when signing into my Comcast address account. Did you create a yahoo email addy? My concern is I already had a [Edited: "Personal Information"] address. So did it just combine yet is still honoring the Comcast address? My problem also is I had an Comcast pw and a yahoo pw. Do I use my old yahoo pw?
Has my Comcast.net address been changed to [Edited: "Personal Information"]? I show no emails when signing into my Comcast address account. You might want to check in webmail to see if your emails are being forwarded somewhere. Click on the gear icon and then on Email Forwarding. If there is an email address there you weren't expecting, remove it and then click on Save. Did you create a yahoo email addy? Your comcast.net email is moving in tact to yahoo, but you retain the @comcast.net address. My concern is I already had a [Edited: "Personal Information"] address. So did it just combine yet is still honoring the Comcast address? My problem also is I had an Comcast pw and a yahoo pw. Do I use my old yahoo pw?
Lots of good questions.
Here is information you might want to read about this transition. If you have more questions, please post back!
In webmail, when it is about your time you transition, you'll get an official verified email from Comcast/Xfinity and then around 30 days later you'll get another email asking you to accept the Yahoo Terms of Service and Privacy Notice and then you will follow any instructions after that. From there on you'll sign in at yahoo.com .
Here is information regarding the transition to Yahoo! Mail:
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
That doesn't tell us very much. How are you trying to access your email, by webmail or by a third party email app like Outlook, Thunderbird, Apple/Mac Mail, etc? Are you getting any error messages and if so what are they?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
I cant get my email , I can on my phone but it wont open on my laptop
What happens when you try?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
user_rlj158 Hi there! Thanks for taking the time to let us know about your email issues. Our team is happy to help. Are you using a mail client such as Outlook?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_w2av8q
Visitor
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1 Message
1 month ago
need access to email account
4
Latoque
Expert
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29.8K Messages
1 month ago
@user_9wrcsw @user_w2av8q
Try here with your browser--------------
https://www.xfinity.com/email
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user_r1giw2
2 Messages
1 month ago
help me access [Edited: "Personal Information"]
(edited)
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user_dl17sq
Visitor
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1 Message
1 month ago
I need to access my account on my MAC ~ I can do it on my iPad, but I need to print....!
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user_zux5ti
Visitor
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1 Message
1 month ago
having problems signing into my comcast email on outlook
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Latoque
Expert
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29.8K Messages
1 month ago
@user_zux5ti
Exactly what happens when you try to sign into the account? Are you getting any error message? Are you using Outlook on a desktop or laptop?
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XfinityMartyR
Official Employee
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2.6K Messages
1 month ago
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user_etrgc3
Visitor
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1 Message
1 month ago
Why can't I access my Comcast email acc?
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user_clgyai
Visitor
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1 Message
1 month ago
Has my Comcast.net address been changed to [Edited: "Personal Information"]? I show no emails when signing into my Comcast address account. Did you create a yahoo email addy? My concern is I already had a [Edited: "Personal Information"] address. So did it just combine yet is still honoring the Comcast address? My problem also is I had an Comcast pw and a yahoo pw. Do I use my old yahoo pw?
(edited)
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user_6o8pqv
Visitor
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1 Message
1 month ago
How can I access my email on comcast.net?
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Latoque
Expert
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29.8K Messages
30 days ago
@user_6o8pqv
Did you try with the link I posted upthread using the webmail UI and a browser?
Sign into Xfinity Email
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user_i91jm4
Visitor
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1 Message
25 days ago
can't get on my e mail
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user_rlj158
Visitor
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1 Message
24 days ago
I cant get my email , I can on my phone but it wont open on my laptop
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user_b42dov
Visitor
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1 Message
23 days ago
how do I access to comcast e-mail
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Latoque
Expert
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29.8K Messages
23 days ago
@user_b42dov
Try here using your browser and the webmail UI---------------
https://www.xfinity.com/email
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