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user_uevdn2
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Monday, January 13th, 2025 11:19 PM

Comcast.net email

I cannot get into my Comcast.net email to sign into Peacock Premium which I should be getting for free because I’m a diamond member 

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Updated 

19 days ago

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user_r1giw2

1 Message

2 months ago

Help with opening I email account 

2

0

user_m92vgs

1 Message

can't get into my comcast.net account.

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1 month ago

0

XfinityFrank

Official Employee

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1.2K Messages

Hi there, @user_m92vgs! What happens when you try to get in? Is there an error message?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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XfinityAlfonso

Official Employee

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1.4K Messages

2 months ago

Hello user_uevdn2 when attempting to sign into your comcast.net email, what error messages are you seeing? Are you having issues loggintino the main webpage at all? 

 

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user_83js5o

4 Messages

I am always signed to my email. It tells me I am blocked and to try again later

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2 months ago

0

user_83js5o

4 Messages

Did not get reply from you concerning my problem

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2 months ago

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XfinityEmilyB

Official Employee

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1.9K Messages

@user_83js5o Welcome to our community forum. I use my Email every day so I'd be upset if I wasn't receiving mail. Are you accessing your Email from our website or from a third party Email? What troubleshooting steps have you tried so far? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

0

user_83js5o

4 Messages

i am looking to Stop "temporarily blacklisted email IP address"

i am using my comcast email on my phone and ipad

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2 months ago

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XfinityDena

Official Employee

 • 

2.9K Messages

Thank you for reaching out @user_83js5o Where and when are you getting this error message?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

0

user_83js5o

4 Messages

2 months ago

Also, it appears I am not getting current daily emails. They show up as yesterdays

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user_fc1o5z

1 Message

2 months ago

im trying to get all kinds of help with getting into my comcast email and nothing is working

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CC_Tony

Retired Employee

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1.4K Messages

Hi there, @user_fc1o5z! Are you getting any error messages? When was the last time you accessed this email address? Also, are you trying to log in using the web portal or a third party email client?

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1 month ago

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user_xbkw08

6 Messages

I'm having the same issues.  Then I got an email from comcast yesterday telling me that I have 90 days to save what I have under my comcast email because I've not used my account for 3 yrs.  I've been a comcast.net user for over 25.  I can't seem to get an resolution on this either.  And gmail is taking over and nothing is sync'd.  The password to my comcast keeps telling me it's wrong and the only password it will accept is the gmail account and it's blank.  I need resolution so hoping that something has been figured out w/this group here.

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1 month ago

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whitll

Visitor

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1 Message

21 days ago

How do i get into my email account: [Edited: "Personal Information"]? I do have a new internet provider, is that an issue?? Larry [Edited: "Personal Information"]

(edited)

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XfinityThomasD

Official Employee

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1.1K Messages

 

whitll For disconnected accounts, you would need to sign in to your Xfinity email at least once every 90 days from the Xfinity website to keep it active. It would become inactive and unrecoverable after that point. Have you logged in recently through the website?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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19 days ago

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