U

Visitor

 • 

1 Message

Monday, May 12th, 2025 3:14 PM

Cannot log into xfinity email

Will not take my xfinity log in 

Visitor

 • 

24 Messages

2 days ago

I couldn't log in.  Rejected my username, phone and email. Xfin didn't send code to allow me to sign in and fix issue. Tried opening email again and I was auto-sign in!! Baffling and absurd.

Visitor

 • 

1 Message

1 day ago

Same problem here. Can't get past the first screen. It doesn't accept my user ID or e-mail address.

Visitor

 • 

24 Messages

I'm a legacy email account. I left Comcast/Xfinity several years ago while retaining my mail address. I'm unsure why it locked me out briefly. It wouldn't accept any of my credentials, so I tried my normal email bookmark to access and surprisingly, I was logged in. Makes no sense. Try accessing as you normally would. It might work.

I should note that I do not sign out every time I close my email.

forum icon

New to the Community?

Start Here