barbaran2726's profile

Visitor

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1 Message

Monday, March 31st, 2025

Accessing my comcast.net email

How do I access my comcast.net email? I was unaware when I created my comcast.net email account that comcast.net would soon be cancelled. I am expecting an email at the old address: [Edited: "Personal Information"] that is very important to me. Help!

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Expert

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29.7K Messages

5 months ago

Call Comcast security. They can tell you if they can restore the account.  If you haven't signed into it in a long time it may have been deleted.

 Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329

(edited)

Visitor

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1 Message

7 days ago

I want my facebook page. why can't I sign in to it

Official Employee

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45 Messages

 

Hi there user_bmuic8! I'm sorry you aren't able to sign in to Facebook. To clarify, are you not able to load the Facebook website, or are you receiving an error when you try to login?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

6 days ago

I cannot access my comcast e mail account

Official Employee

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2.4K Messages

@user_3ulfe1

Thanks for reaching out to us, we do apologize for any inconvenience,  are you having issues accessing your email via https://login.xfinity.com/login or by going to the Xfinity app & searching email log in?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

 • 

29.7K Messages

6 days ago

@user_3ulfe1 

How are you accessing your email?  Exactly what happens when you try to sign into the account?

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