donnawar's profile

Visitor

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7 Messages

Saturday, January 13th, 2024 6:52 PM

Closed

Xfinity mobile ripped me off

Xfinity mobile was supposed to give $629 for my iPhone 11, they took my phone and didn't give me anything 

This conversation has been merged. Please refer the main conversation:

Mobile [Edited]

Official Employee

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1.5K Messages

10 months ago

@donnawar 

I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform.

Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

Text Message: 888-936-4968
Phone: 888-936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile

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