Payment

Hi,

I closed my Xfinity account approximately two months ago and have a remaining Xfinity Mobile device balance of about $723 that I am attempting to pay. I have visited an Xfinity store, spent hours with phone support, spent hours on chat support, and attempted to access my former account online, but I have been unable to find anyone who can help me process payment on the closed account. I am not disputing the balance and would like to pay it immediately. Can someone direct me to the appropriate team that handles closed-account mobile device payoffs?

I am concerned that despite my repeated efforts to pay this balance, the account could be sent to collections through no fault of my own.

Jackie [Edited: "Personal Information"]