Frequent Visitor
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13 Messages
Device Protection Plan for BYOD phones
If I buy an unlocked Galaxy S25 Ultra from Samsung, can I get a protection plan still from Xfinity mobile? I'm an existing customer and I read on the website that BYOD Phones can get the device protection plan, but I want to be sure it's not just for new customers and also works for existing customers as well. Thank you
XfinityJeniece
Official Employee
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2.8K Messages
3 days ago
Hey there, Ctowndrama, thanks for reaching out through Xfinity Forums regarding your new device. You would be able to enroll in Xfinity Mobile Care. You would just need to enroll within 30 days of the device purchase or upgrade. Here is a link to more details, https://www.xfinity.com/learn/protection-plans. Let us know if you have any additional questions.
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