Apple Watch Series 10 vs $300 Platinum Rewards discount?

Could you provide a link to that for me please?  I cannot find where it says it has been extended to October 10 (from Sept. 21). 

I would need to know for sure and have proof before going into one of your stores.

Thanks,   

Mr-DJ

The details should have updated when you log into rewards, the stores would be aware of any date changes. To get the reward promotion you would need to place the order online, the reward cannot be applied at a local store. You will be given a code on the Xfinity rewards and you will apply that in the checkout on Xfinity mobile. 

No, the dates did not change.  I just checked again, and it still says Expires Sept 21st, including in their associated Terms and Conditions.  It also says nothing about having to purchase only online. The closest statement about WHERE to buy is only where it mentions having to pay additional taxes whether purchased 'online' or 'in the store' seen here ....

"Applicable taxes for the full smartwatch amount are charged when smartwatch is shipped (or when smartwatch is fulfilled in a Xfinity retail store) and are in addition to the monthly charge." - Copied directly from the terms of the Apple Watch $300 Reward terms.

And in fact, when I first checked on taking advantage of this reward in an Xfinity store (prior to the Series 10 coming out) the salesperson in the store was ready to complete this Rewards deal right there in the store.  He never said I had to purchase online.

So, again - can you send me a link to any part of the Xfinity web site that indicates this $300 Apple Watch Reward showing an October 10th expiration date. Or a screen print from own Rewards screen. Anything I can use as proof of that date.

Thanks so much for assisting on this. DJ

@Mr-DJ

Since the rewards offer is exclusive to rewards customers there's no actual link we have to send out.

Our latest information shows March 22–October 10, 2024 — Existing Xfinity Mobile customers who are enrolled in Xfinity Rewards in the Diamond or Platinum tier only

• Eligible smartwatches include all Apple, Google, and Samsung smartwatches.
• Eligible customers must purchase an eligible device with a DPP and activate a new smartwatch line within 30 days of the order.
• Customers must locate offer code from the Xfinity Rewards platform.
  
  
• • The offer code must be entered during checkout.
  • Each coupon code can be used up to five times, whether in one single transaction or multiple transactions.
• $10 monthly smartwatch fee still applies.
• Backorders are eligible, but out-of-stock devices are not eligible.

I do appreciate all of your help, and prompt replies.  The good news is now that the original Sept 21 deadline has passed, I received an email with the new offer that extends from Sept 21st to Oct 10th, again for $300 off and includes the new Apple Watch Series 10.  Yay!

I have a related question since you have been so helpful. While I understand I have to add a new line in order to service the Apple Watch, I am looking into upgrading my iPhone 13 to an iPhone 16 as well at the same time.  There is also a discount for that which requires - a new line.  Will Xfinity honor my new Apple Watch line as the new line requirement for upgrading my phone?  Otherwise, I have no use for a SECOND new line.

Does that make sense - what I am asking? - DJ

Exactly same issue here.  It was not clear up front that if I selected that offer in order to add it to the list of possible offers that I was interested in, and to see the details with the code number, that this action would constitute having "Redeemed" it - even though I never actually used it!  (And now it has expired and I cannot use it anyway.)  So, I don't know what the problem is with allowing the newer $300 promo expiring on 10/10 to appear on the list...!  I actually have a ticket in to resolve this, but it has now been 5 days, and - crickets...........  If they want to make a sale and also gain the extra line required in the meantime, they need to get me this $300 discount code ASAP. I cannot buy it otherwise, and if they run out of my choice (like they did last time - which is why I never used that old code), then I ALSO will not be making a purchase.

I had the very same issue. I never redeemed and they said Sorry!  That’s just plain wrong. They could see that I did not redeem. Any suggestions out there?

Yes, that was the Xfinity customer service team that said that since I didn’t copy the code, they could not honor this promotion. Who knew that once you open the offer, if you don’t copy the code,  it’s gone.