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Sunday, December 1st, 2024 6:59 PM

Window sensor

Got low battery indicator, changed battery, system says change battery soon.  It is a new battery.

Official Employee

 • 

1.6K Messages

2 months ago

 

user_yf0a0c This would be something I would reach out for if I were you too! We are happy to help. By any chance did you try to make sure the battery was properly seated to see if the system cleared the alert?

 

1 Message

20 days ago

I’m having the same issue. New battery and system still saying low battery. 

Official Employee

 • 

1.9K Messages

 

user_s3oi8l Hey there! Are you still having the same issue? We are here to help make sure everything is working correctly. 

 

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