Visitor
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16 Messages
Xfinity Overwolf Expired Certificate
According to Kaspersky Internet Security, the "Overwolf" application associated with doh.xfinity.com has an expired certificate, and represents a security threat. An examination of the certificate shows that it was valid through 10/20/2021, and since that time, this certificate error is flagged dozens of times per day on my computer.
I don't even know why an "Overwolf" application associated with Xfinity appears on my computer. However, a Google search of "xfinity expired certificate" will reveal Reddit posts by other Xfinity customers over the past couple of months reporting the same thing.
Can someone from Xfinity please fix this problem? Thank you for any assistance that you can provide.
Official Solution
CCJessie1
Retired Employee
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5.9K Messages
3 years ago
All,
We have recently released an update that should resolve this for all impacted users. Please retry again and let us know if you continue to experience issues.
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EG
Expert
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107.8K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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CCHeather
Problem Solver
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1.1K Messages
3 years ago
@Ensign_Garak Thank you for reaching out to the Digital Care Team. Thank you for bringing this up. Here is more information on what you are looking for: https://comca.st/3fwyDuO;
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Ensign_Garak
Visitor
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16 Messages
3 years ago
@XfinityHeather Thank you for the response, but unfortunately, that link does not deliver me to any content.
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BruceW
Gold Problem Solver
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26.1K Messages
3 years ago
The link you tried to post ("https://www.xfinity.com/support/articles/docsis-certification") relates to the security certificates installed in retail and rental modems and gateways. The OP's complaint relates to the security certificate for a Comcast server, hostname "doh.xfinity.com", not to a user device.
Your link would not be appropriate, even if it worked. Comcast needs to fix the expired security certificate for its servers, as this is not something users can do.
(edited)
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Ensign_Garak
Visitor
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16 Messages
3 years ago
@XfinityHeather This is the result that I get from that link:
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0lena
Visitor
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3 Messages
3 years ago
I'm having the same issue and I know the enormous frustration with dealing with outsourced customer service and hang ups. I feel your pain. :( and I hope this gets resolved soon because I'm sick of the pop up saying that the certificate is expired.
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0lena
Visitor
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3 Messages
3 years ago
Do you by chance have Xfinity Prepaid?
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Ensign_Garak
Visitor
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16 Messages
3 years ago
I do not. I receive a monthly bill.
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Ensign_Garak
Visitor
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16 Messages
3 years ago
Well, I don't want to speak too soon, but I have not seen this issue pop up for me yet today. The most recent thing that I did was post a couple of links on my private conversation with Xfinity representatives. For the benefit of everyone, here's one: https://blog.mozilla.org/en/products/firefox/firefox-news/comcasts-xfinity-internet-service-joins-firefoxs-trusted-recursive-resolver-program/
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Ensign_Garak
Visitor
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16 Messages
3 years ago
...and here is another. https://blog.mozilla.org/en/mozilla/more-details-on-comcast-as-a-trusted-recursive-resolver/
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Ensign_Garak
Visitor
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16 Messages
3 years ago
I have not received any information as to what, if anything, was done by Xfinity, but I wanted to share this links about the "doh"-related URL that was popping up with these Kaspersky warnings.
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0lena
Visitor
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3 Messages
3 years ago
Still happening here. :(
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Ensign_Garak
Visitor
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16 Messages
3 years ago
Yes, I spoke too early. The below image shows that this issue is not just limited to Overwolf -- It's popping up for me associated with Adobe as well:
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Ensign_Garak
Visitor
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16 Messages
3 years ago
Unfortunately, the Xfinity representative who most recently responded to me is stating that this is not an Xfinity problem. I wholeheartedly disagree.
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