Visitor

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1 Message

11/05/2026 6:56 PM

When will we expect to get the next gen Internet?

In April, they made some network changes to the nodes and other things in our area. I noticed in June several houses around our area were upgraded to 2000/250 service, however we still haven't gotten this update. When will we expect to see that mid split in our area? 

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Expert

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122.8K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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4.6K Messages

1 hour ago

Hey there, @user_dyrkj4, thanks for reaching out through Xfinity Forums regarding your speeds. I definitely understand wanting to know when those faster upload speeds will reach your home, especially when nearby addresses are already seeing them. Network upgrades can be completed node by node, so availability may vary even between nearby neighborhoods or addresses. Xfinity does not currently provide an exact or estimated date for when a specific address will receive the mid-split upgrade. Once the enhanced speeds become available, customers are typically notified, and availability can also be checked through the Xfinity Plan Builder. Let us know if you have any additional questions.

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