Visitor
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1 Message
When is my delivery coming?
I have used the trackers, for whatever reason the driver couldn’t find my address in a neighborhood, the houses aren’t even close together.
Not sure why my delivery was cancelled but when am I gonna get my [Edited: “Inappropriate Language”].
XfinityJanelle
Official Employee
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2.5K Messages
22 days ago
Hey @user_4obwgs , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your equipment delivery. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_bafg3w
Visitor
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1 Message
10 days ago
My order says it was out for delivery then I received message delivery was attempted but that’s no true I’ve been home waiting
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