Visitor
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2 Messages
Unable to activate Peacock. No button or option to activate even after navigating to link in email sent by Xfinity for Peacock activation.
Hi,
I am on Gigabit speed internet plan. I tried to navigate to https://customer.xfinity.com/activate-peacock or https://xfinity.com/yoursubscriptions and neither shows any button or links that allows me to activate the Peacock subscription. I only see a button for "Add & manage subscripts" which takes me to a page where I can add options to my plan.
Can someone from Xfinity please assist?
I tried using Xfinity chat, and support told me to contact Peacock instead, but Peacock had a link on their page telling me to contact Xfinity.
Thanks, Karl


XfinityBrianH
Official Employee
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1.8K Messages
16 hours ago
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