Visitor
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1 Message
Suddenly have to subscribe for Syfy, USA, E! channels?
Why can I no longer access multiple channels that I am paying for? They were available yesterday.
Visitor
•
1 Message
Why can I no longer access multiple channels that I am paying for? They were available yesterday.
XfinityJeniece
Official Employee
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3.7K Messages
17 hours ago
Hey there, @user_js1zja, thanks for reaching out through Xfinity Forums regarding your channel lineup changes. We did remove 6 channels from our Digital Economy Channel lineup. We do have some new TV tiers that include these channels. I would be happy to see what promotions we have available. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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