Spam and report phishing

Yes, I have been using every spam blocking tool you offer since my email address was @home.com. Your spam filtering does NOT work. I continually get Paypal and social security spams in addition to others in my inbox while emails from, family, friends and customers end up in my spam folder. Like I said, I have had this email since the @home days, but it is time to mover everything to gmail. Xfinity continues to fail.

I hear the frustration and understand, we apologize there is no other options available other than adjusting the settings on the spam filtering. You can also report any spam or phishing attempts through https://spa.xfinity.com/help/email-abuse?faq=spam-email. 

I received this and thought that you should know.

@skeg_corvette thanks for taking time to reach out here over Xfinity Forums. You can report emails like this to our Customer Security Assurance Team here: https://spa.xfinity.com/report

There is also a great tab you select on the CSA website where we post our latest cybersecurity alerts also: https://spa.xfinity.com/alerts

@skeg_corvette​ , Unfortunately mine serves those same emails right into my inbox while actual emails from family, friends & clients end up in my spam folder. Extremely frustrated and disappointed in Xfinity.