Tue, Jan 18, 2022 3:04 PM
trying to set up new x1 box can not move past voice guidance post
Hace 4 m
Hello @yeags. You can be able to turn on or off the Voice Guidance by pressing the Mic on your Xfinity Remote and saying, "Voice Guidance Off/On". Here is also a great link that talks all about this feature.
If you are still needing help please submit a new post and we will be glad to investigate deeper with you.
Hi there! Thank you so much for taking the time to send us a message today. We are so glad to hear from you and want to assist in any way that we can to get this taken care of for you. Let's get started! First, can you please confirm your full name and complete service address as they appear on your billing statement?
tech came out discovered two filters on line removed one everything is good now
@yeags I am glad to hear the tech was able to locate and resolve the issue! If you need anything else, please let us know! We are here and happy to help!