Hello @yeags. You can be able to turn on or off the Voice Guidance by pressing the Mic on your Xfinity Remote and saying, "Voice Guidance Off/On". Here is also a great link that talks all about this feature.
If you are still needing help please submit a new post and we will be glad to investigate deeper with you.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
BruceW
Gold Problem Solver
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26.5K Messages
4 years ago
What equipment are you trying to set up, and what difficulty are you having exactly?
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EG
Expert
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111.5K Messages
4 years ago
Concern is not "Community Center" related. Post moved here for assistance.
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yeags
New Poster
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7 Messages
3 years ago
trying to set up new x1 box can not move past voice guidance post
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EG
Expert
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111.5K Messages
3 years ago
The original poster has not returned. 3-month-old dead thread now being closed.
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