Visitor
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3 Messages
safety hazard
Hi, we would like to report a safety hazard - there is a xfinity concrete box that is indented/broken. The city has flagged it as a safety hazard and "needs to be addressed." We have reached out but have not been able to get someone to take care of it.
Can someone please help?
EG
Expert
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116.8K Messages
5 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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2.1K Messages
5 months ago
Hello, @user_jtax1a! We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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XfinityJeff
Official Employee
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755 Messages
15 days ago
Thank you again @user_jtax1a for posting to the Xfinity forums with your issue. We were able to work with you via direct message and get this taken care of. Our Xfinity forums community is a great place to discover helpful insights and answers to you Xfinity related questions. You can also manage your account, troubleshoot issues, and reach out to support via the Xfinity app. We really appreciate your continued support, and wish you a great rest of your day!
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