Good evening rjshanks. Have you already tried clearing the cookies and cache on the browser you are using? Have you experienced this issue on more than one browser?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Thank you for letting us know that you are able to access your Xfinity membership rewards again, @rjshanks! Enjoy those goodies as a thank you for choosing Xfinity! 👋
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
Official Solution
XfinityDuron
Official Employee
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819 Messages
3 months ago
This is an issue that we are aware of, I will say give it 24 to 48 hours for a correction on your rewards concerns.
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XfinityJon
Official Employee
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1.5K Messages
3 months ago
Good evening rjshanks. Have you already tried clearing the cookies and cache on the browser you are using? Have you experienced this issue on more than one browser?
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