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2 Messages
Monday, March 30th, 2026 2:21 AM
When I atempt to access the rewards site I get message the site can't be fo
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Official Employee
1.2K Messages
16 hours ago
Good evening rjshanks. Have you already tried clearing the cookies and cache on the browser you are using? Have you experienced this issue on more than one browser?
Yes I tried clearing cache in the app and even tried logging in via the web.
617 Messages
This is an issue that we are aware of, I will say give it 24 to 48 hours for a correction on your rewards concerns.
XfinityJon
Official Employee
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1.2K Messages
16 hours ago
Good evening rjshanks. Have you already tried clearing the cookies and cache on the browser you are using? Have you experienced this issue on more than one browser?
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