U

Visitor

 • 

5 Messages

Thursday, June 29th, 2023 6:13 PM

Closed

RE: Peacock Rewards

I can’t get it on any device.  It takes me on an endless loop to the page that says this account is not eligible for rewards.  Using the xfinity assistant also takes me back to that page where my only choice is “go to my account” or FAQ”.  I am trying to get the reward for peacock premium since xfinity emailed me and said rewards member can get it free.

This conversation has been merged. Please refer the main conversation:

Peacock Subscription Activations

This post was created from this comment on different post

Official Employee

 • 

1.6K Messages

2 years ago

@user_0d4021

     Peacock Subscription Activations

We’re aware some customers are having difficulty activating their Peacock account. If you’re not seeing an activation banner on xfinity.com/account, please go to Xfinity Assistant and select Sign In. The activation banner should appear at the top of the chat and should work once you click it. We apologize for any inconvenience and thank you for being an Xfinity customer.

 

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