20 Messages
Questions about Xfinity rewards and Peacock Premium
Hi, I wasn't sure what category this goes under, but I have a question/problem. I recently signed up for Xfinity rewards, and it's under platinum. When I clicked on the link to get started, it had a link to get Peacock Premium for no extra cost. I was interested, so I clicked on the link to accept. It said I was going to get an email to finish the setup process. I never got the email. It said two hours, but it's been over two hours. How do I finish the setup process? Please give me a link. Thanks for any help.
XfinityDemitrius
Official Employee
•
1.8K Messages
3 months ago
Hey @kissfreak1975-, Thank you for visiting our official Xfinity Forums Community support page. I am glad to hear that you are taking advantage of the Xfinity Rewards! You are correct, as an Xfinity Rewards Platinum member, you do receive a complimentary Peacock Premium streaming subscription. I am sorry to hear you may not have received the email. Have you checked the Spam/Promotional folder to see if it may have been redirected on accident?
In any case, can you please visit https://www.xfinity.com/yoursubscriptions, sign in with your Primary Xfinity ID, and see if you can view an "Activate" button for Peacock Premium and try to enroll? Please let me know if you experience any issues.
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