Hey there, @user_t8xsu8 thanks for reaching out through Xfinity Forums regarding your price increase. I know how important it is to have a bill within your budget. I would be happy to take a look at your account to ensure you are still getting the best value for your services. Can you please send us a Direct Message with your full name and address?
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
I think it's time to cut the RSN fees and make that a package individuals want can pay out of pocket or use another service. While we're at it, we should cut the Rebroadcast fees which in total are $45 a month.
Hey there dumpRSNFEEs thanks for using our Forums and providing us with your feedback. We are here happy to help go over and questions or concerns you have about the changes. Please send us a DM and we are happy to work together. Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
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EG
Expert
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110.2K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
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3K Messages
1 year ago
Hey there, @user_t8xsu8 thanks for reaching out through Xfinity Forums regarding your price increase. I know how important it is to have a bill within your budget. I would be happy to take a look at your account to ensure you are still getting the best value for your services. Can you please send us a Direct Message with your full name and address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0
dumpRSNFEEs
Frequent Visitor
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10 Messages
11 months ago
I think it's time to cut the RSN fees and make that a package individuals want can pay out of pocket or use another service. While we're at it, we should cut the Rebroadcast fees which in total are $45 a month.
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