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user_3jmxgr
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Friday, August 22nd, 2025

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I have little colored blocks and buzzing on my TV almost 2 weeks. I was last told they are working on updates and it will get better. It hasn't,mostly every channel is cubed and buzzing. Then it works in evening for a few hrs till the cubes come back. I need the TV on.  Are they going to fix.  I'm ready to finally leave Xfinity if they can't help ,esp. with the high price for just basic I have. 

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2 days ago

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XfinityAirelle

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2 days ago

 

user_3jmxgr We’re really sorry you’ve been dealing with this for so long. The pixelation (“cubes”) and buzzing you’re seeing usually point to a signal issue, and since it’s been happening almost daily for two weeks, it’s clear this hasn’t been resolved yet. Our team would be happy ot look into this for you. 
 

Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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