Visitor
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12 Messages
Peacoxk
After speaking to 2 different people I finally had the peacock premium show up in my rewards I clicked to redeem and then when I went back to check it said
We're sorry, looks like this award isn't available to you at this time. I don’t know what that means. Now what how do I get the peacock account to work again?
XfinityDemitrius
Official Employee
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1.8K Messages
2 years ago
There is currently a known issue with the Peacock redemption. We recommend waiting up to 72 hours and reach back out if you experience issues after 72 hours.
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EG
Expert
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110.1K Messages
2 years ago
The concern is not "accessibility / disability" help related................................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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