Peacock premium activation on gigabyte internet service

@XfinityKatie​ have the same issue and got nowhere with chat. My account went inactive yesterday and am now prompted to pay $2.99 a month to reactivate.

Clearly some action is required! This should have been resolved before the 26th.

@patmoore007​ Have you tried logging in to Peacock to see if you have an active subscription?
I read that "no action was required" for customers that qualify because of their gig-speed:
"Your gig-speed internet from Xfinity now includes Peacock Premium at no extra cost for two years...No action is required"

Hello, thank you for taking the time to reach out to us. I am happy to be of assistance. Are you having issues activating Peacock?

I am in the same boat and there are no options to activate Peacock. When will this be resolved?

@BrianRBenoit We appreciate you connecting with us about Peacock. Please follow the instructions our teammate @XfinityKatie posted above. Thank you for your patience with us.

Thank you for the update @patmoore007 and thank you @bruelas for your help on this! If you didn't already link your account previously, there should be a banner that pops up to help with the activation. However, we are aware some customers are having difficulty activating their Peacock account. If you’re not seeing an activation banner on xfinity.com/chat or xfinity.com/account, please go to Xfinity Assistant and select Sign In. The activation banner should appear at the top of the chat and should work once you click it. We apologize for any inconvenience, and thank you for being an Xfinity customer.

@BrianRBenoit @kingpomf and all other users with similar experiences, please follow this thread for more information as this has the most up-to-date information/resolution currently available: https://forums.xfinity.com/conversations/channels-and-programming/peacock-subscription-activations/649b1cdece76231eba5587fa.