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user_h3f7ay
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Tuesday, August 12th, 2025

Paramount Plus Error Message 3205

Getting this error when trying to watch a show in Paramount plus. It buffers and then gives us this error. Account is under [Edited: "Personal Information"]

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user_h3f7ay

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2 months ago

I would like to talk to a live person via chat

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XfinityThomasC

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Hello @user_h3f7ay and sorry for the inconvenience. According to Paramount, that error code 3205 is typically a streaming or app-related issue, often indicating a problem with your internet connection, outdated app/browser, or unsupported device settings. To resolve it, try restarting your device and router, updating the app and device firmware, ensuring a stable internet connection, and clearing the app's cache. Double-check the cables to make sure they are not loose or damaged. Checking the condition of HDMI cables and swapping them may help as well. 

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2 months ago

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user_e0435f

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1 month ago

I am getting the same error, how do I update the Paramont+ app?  I did all the other steps.

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XfinityGabriel

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user_e0435f, Hi there! Thanks for reaching out for help with updating the Paramount+ app. I can certainly understand the inconvenience caused by encountering that error when trying to stream on a favorite entertainment app. What is the make and model of the device you are using to update the Paramount+ app? 

 

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1 month ago

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user_xpkkub

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I too would like to know how to update the app and clear the cache since I'm watching it on my tv.  

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9 days ago

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XfinityRaul

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@user_xpkkub I can certainly help. Samsung smart TVs automatically check to ensure you're always running the latest version of the app and your TV's software You can also manually check for updates to the Paramount+ app:
- Press the Menu button on your remote control.
- Scroll down and select System.
- Select “Check for Updates.

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9 days ago

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user_zwdh8a

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5 days ago

Have been getting the 3205 error for two evenings now… only on Tulsa King season 1 shows. Other Paramount Plus shows work ok despite Paramount Plus being a clunky design. All software is updated, all cables checked, reboots of the xFinity gear and the TV have been done.

Please help!

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XfinityRay

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Hi there, @user_zwdh8a. Thanks for reaching out about the error when watching Tulsa King. I am glad to hear the other shows are working. You did a nice job ensuring the app is up to date, the cables are tight, and that the equipment is reset. Are you watching through a TV box or a different device? Did this issue just begin today, that you noticed? 

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5 days ago

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