Visitor
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3 Messages
Order a XG1v4 box for 4k
What do I need to do to get a cable box that supports 4k? I have seen the XG1v4 model mentioned on this forum, is that still the one I need?
Visitor
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3 Messages
What do I need to do to get a cable box that supports 4k? I have seen the XG1v4 model mentioned on this forum, is that still the one I need?
Accepted Solution
CCDevin
Problem Solver
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735 Messages
3 years ago
@user_a8e95e
Good morning! How are you today?
We would be happy to help you get the latest and greatest equipment with 4K capabilities. I have to say, when I upgraded my TV to 4k from HD, I watched Planet Life about 6 times in a row and was just mesmerized by the colors, haha!
The XG1v4 is a great option to get 4K resolution. The box even comes with Bluetooth capabilities. We can set you up with that here to make ordering this easy for you. Can you send us a direct message to get started, please?
Here's the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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mderita18
Visitor
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1 Message
3 years ago
Can't get one they say that they are not available very rude and unhelpful
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