Visitor
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3 Messages
Non-standard ethernet cable?
I want to add wifi extender to my XB7-T Gateway. However, the ports in back of the gateway are not the standard size. A standard ethernet cable plug is too large for the ports. Please advise how to work around this problem?
BruceW
Gold Problem Solver
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26.3K Messages
2 years ago
The two too-small ports (top) on the XB-7 are RJ-14 telephone jacks, not Ethernet. The other 4 ports (bottom) are Ethernet ports. If you need more than 4 Ethernet ports you'll have to add an Ethernet switch.
Note that these are 1 Gbps ports, except for the lower-right port marked with an orange or red dot or stripe which can operate faster than 1 Gbps. See the image posted in https://forums.xfinity.com/conversations/your-home-network/xfi-gateway-3rd-generation-xb7-red-labeled-ethernet-port/602daed7c5375f08cdf7db93.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinitySara
Official Employee
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1.7K Messages
2 years ago
Hello, @user_a38b94! Thank you for coming to the community with your questions. According to this Overview of Xfinity Wireless Gateways, the XB7 has 4 Gb Ethernet Ports altogether, which should fit regular Ethernet cables. Here's another post regarding which port(s) to use. May I ask when and where you purchased the Ethernet cable you're trying to use at this time?
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