New Service Contract

5/23/23 Talked to Shad in MS.  He set up a new plan for me since my old one was expiring on 5/25.  He said it would be the same TV and internet that I presently had. Popular TV an 800 Mbps internet.  He said that I would also get $35 per month discount to transfer two phones I had with Verizon to Xfinity Mobile (Which I ageed to do).
 
Problem 1: I just looked at my account details on your site, I am only going to receive the 400Mbps internet.  This is false representation! I am supposed to get 800 Mbps for that the price quoted by Shad.

Problem 2: The two phone numbers that were supposed to get converted from Verizon to Comcast were xxx-xxx-2630 and xxx-xxx-6336.  When I received the sim cards I received one for xxx-xxx-6339 (notice last digit is wrong).  I spoke to Edna at Xfinity mobile on 5/25/23 and she said they would send me another sim with the correct number. As of today I see no record of this shipment.

Please advise me how we are going to fix problem 1 and problem 2.  Also, now with these problems I could use some reassurance that I will get my $35 per month discount on my TV, Internet plan for making the switch to Xfinity Mobile.