Visitor

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4 Messages

Friday, August 8th, 2025

New Project Planning Stages

We are in need of an address to send a Will Serve letter for this project in the planning stages located in Dublin, CA.  Where can we send it? And to whom should it be send to?

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Official Employee

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1.6K Messages

6 days ago

 

user_eoggs0 Would this be for a business account or residential?

 

Visitor

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4 Messages

This is for a business.

Official Employee

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212 Messages

@user_eoggs0, this is typically handled by the project manager that is leading the construction. Has your team already been working with someone on the Xfinity side of things?

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Visitor

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4 Messages

No we haven't yet, which is why I'm asking about this.

Visitor

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4 Messages

Like I explained, we are at the beginning stages of this, and I need to know where I can send the Will Serve Letter to get things going.

Official Employee

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1.6K Messages

@user_eoggs0, thanks for clarifying. We can get the needed information from you and submit a serviceability request to the appropriate team. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and the complete street address for the location in question, as well as a contact number and email address to get started.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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