Regular Visitor
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12 Messages
Netflix activation email
The primary email on my Xfinity account has changed. I need to activate Netflix, which I am already paying for, under the new email so I need a new Netfli activation code email sent.
Regular Visitor
•
12 Messages
The primary email on my Xfinity account has changed. I need to activate Netflix, which I am already paying for, under the new email so I need a new Netfli activation code email sent.
Accepted Solution
XfinityAirelle
Official Employee
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2.9K Messages
3 days ago
We can help get Netflix activated under your new email. Since your Netflix is billed through Xfinity, the quickest way is to link it again—no waiting on an email.
First, if you have X1 or Flex, open the Netflix app on your TV box, choose Sign In, and either enter the Netflix email and password you want to use or pick the option to use a code and follow the on-screen instructions at the address it provides. That relinks Netflix to your Xfinity subscription right away.
If you prefer an activation email, you can also trigger a fresh one from your Xfinity account. Sign in, go to Services, then Subscriptions, select Netflix, and choose the option to activate or resend the activation link. Make sure your new primary email is listed before you send it.\
Give it a try and let us know if you have issues. We will be happy to assist you further.
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EG
Expert
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113.1K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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