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Visitor

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2 Messages

Thursday, September 1st, 2022 6:38 PM

Closed

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How do I STOP the 2-step verification, which send me a text every time I try to sign on.  I live alone, no one else has access to my Wifi or my computer.  So this feature does not help, it only annoys.

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Accepted Solution

Official Solution

Gold Problem Solver

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3.3K Messages

1 year ago

Hi! We do actually already have a thread about this: https://forums.xfinity.com/conversations/email/turn-off-two-factor-authentication/602daf9fc5375f08cd11f91e. Take a look and let me know what further questions you have, if any. 

(edited)

Visitor

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2 Messages

1 year ago

Many thanks!  Man, I looked all over and never saw that instruction.  I appreciate it.

New Problem Solver

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452 Messages

That is what we're here for @user_184da2. We want you to have control over your settings and these links can certainly pinpoint some of the options that many take for granted! Please reach out again if you have any other questions or concerns and our community will be here to help! 

I no longer work for Comcast.

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