Hey there! We totally understand wanting help quickly when something’s going on, and we’re here to support you the best we can.
That said, we kindly ask that you only post your questions or concerns publicly within the Xfinity Forum and allow some time for a response. Since this is a community-based space, it isn’t set up for real-time support.
If you need immediate help, we recommend reaching out through one of the options listed here: How to contact Comcast
If you’d like to continue here on the forum, feel free to share a few more details about your issue. Our team would be happy to look into it with you!
user_lpjed4 Was you suppose to have a technician installation appointment today?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Good afternoon @user_o74l4o. Are you getting an error message?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAirelle
Official Employee
•
2.7K Messages
2 months ago
Hey there! We totally understand wanting help quickly when something’s going on, and we’re here to support you the best we can.
That said, we kindly ask that you only post your questions or concerns publicly within the Xfinity Forum and allow some time for a response. Since this is a community-based space, it isn’t set up for real-time support.
If you need immediate help, we recommend reaching out through one of the options listed here:
How to contact Comcast
If you’d like to continue here on the forum, feel free to share a few more details about your issue. Our team would be happy to look into it with you!
2
0
user_o74l4o
Visitor
•
1 Message
15 days ago
I picked up a new box for TV and it is not working.
1
0